Shipping policy
Which countries do you ship to?
We ship worldwide which is FREE for orders above $70.
Do you offer FREE Shipping?
Yes! Global Shipping is FREE for orders above $70 via Economy Shipping. You can upgrade to Priority Shipping that is couriered to the destination country including speedy custom clearance for a nominal top up.
What are your Global Shipping Options?
We have 2 Global Shipping Options. Economy and Priority with Global Tracking System on both. Shipping large items like our posters are usually expensive. Which is why we absorb a fair bit of the shipping & handling costs to offer cost effective rates and make owning a LIFELOGUE more affordable.
Economy Shipping delivers between 8-19 working days depending on location. The package is delivered to your country with international tracking and handed over to your National Postal Service via Registered Standard Mail, also with tracking.
Priority Shipping delivers from 4-15 working days depending on location. The package goes via special courier and custom clearance service and handed to your country's National Postal Service via Registered Mail. As with Economy Shipping, Priority also has end-to-end Global Tracking.
Please note, it takes 1-2 days after we actually ship your package until the Tracking Info is generated and you receive the Shipping Confirmation.
Where can I check the status of my order?
Your order can be tracked using the tracking link/code found in your shipping confirmation email. Click the link to see your tracking status.
What is the shipping time?
Shipping times vary by location and is indicated while choosing shipping option at checkout. Shipping times are in working days after shipment is processed.
All orders vary by distance and custom regulations. Priority Shipping typically delivers from 4-15 working days depending on location. Economy Shipping delivers from 8-19 working days. Both options can be tracked via Global Tracking System.
Where do you ship from?
We are a global brand. We ship from 3 warehouses in the US, 1 warehouse in Singapore, 1 in China and for out of stock designs we fulfil from our printing line to ensure we can fulfil with urgency. Similar to Apple, while we design in house, we manufacture our products in one of the top printing firms in China and our product quality is well reflected in our reviews. Regardless of where we ship from we meet the shipping times indicated for respective shipping options.
Do you cover local import tax & duty charges?
Unfortunately no. If your order was over $50, FREE SHIPPING is available at checkout, else you would pay extremely low shipping rates for an item this large as we absorb a large portion of paid shipping too. Shipping covers the cost of shipping your LIFELOGUE to you. However, your order may be subject to local duties & taxes applied by your local customs office, that vary by country, which the Shipping Costs do not cover.